Refund Policy

1. Overview

This Refund Policy outlines the terms and conditions under which OddsProphet may provide refunds for our services. We aim to ensure fair treatment for all our customers while maintaining sustainable business practices.

2. Free Trial Period

OddsProphet offers a 2-day free trial period for new users. During this period:

• You can explore all premium features of our platform at no cost
• Payment information may be required to start the trial
• You can cancel at any time during the trial with no obligation

3. Subscription Refund Policy

All paid memberships are final and non-refundable. Once a membership has been purchased, we do not offer refunds, partial or full. We encourage all customers to take full advantage of the free trial period to ensure our services meet their expectations before committing to a membership. However, in extraordinary cases (for example, serious error on our part), decisions to refund will be made entirely at our discretion.

4. Exceptional Circumstances

We understand that exceptional circumstances may arise. In the following cases, we may consider providing a refund outside our standard policy:

• Extended service outages that significantly impact your ability to use our platform
• Major technical issues that cannot be resolved within a reasonable timeframe
• Billing errors resulting in incorrect charges

Each case will be reviewed individually, and any refund will be at the sole discretion of OddsProphet.

5. How to Request a Refund

To request a refund, please follow these steps:

1. Contact our customer support team at admin@oddsprophet.com
2. Include your account email address and the reason for your refund request
3. Provide any relevant details or documentation that may support your request

We aim to respond to all refund requests within 48 hours during business days.

6. Processing Refunds

If your refund is approved:

• Refunds will be processed using the same payment method used for the original purchase
• Processing times may vary depending on your payment provider (typically 5-10 business days)
• You will receive an email confirmation once the refund has been processed

7. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically for any updates.

8. Contact Us

If you have any questions or concerns about our Refund Policy, please contact us at:

admin@oddsprophet.com